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We help people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.
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Latest work

Holding payday lenders to account

Payday lenders failing to stick to rules - early results from our payday loan survey.

Scams

May 2013 is Scams Awareness Month. We're teaming up with Trading Standards Institute to fight back against the scammers.

Consumer Bill of Rights

Citizens Advice Chief Executive Gillian Guy writes about the changes to consumer rights mentioned in the Queen's Speech 2013.

Bailiffs

We're campaigning for tighter regulation of the bailiff industry and to make sure you're aware of your rights regarding bailiffs.

Take action

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  Trustee vacancies,

  Help us make society fairer - join our Trustee Board,
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  Personal Independent Payment,

  Worried about PIP assessments? Write to your MP,
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  Social campaigners,

  Use social media to make society fairer. Join our social campaigners group,
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  Payday loans problems,

  Have you taken out a payday loan? Help us hold lenders to account. Take our quick survey,
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  Welfare fact check,

  Spotted a benefit stat or fact that needs checking? Report it to us,

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