Citizens Advice

The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.

Every Citizens Advice Bureau is a registered charity reliant on trained volunteers and funds to provide these vital services for local communities.

Citizens Advice impact report cover


Volunteer

The Citizens Advice service helps people solve their legal, consumer and other problems by providing free advice, and by influencing policymakers.

Every Citizens Advice Bureau is a registered charity and over 20,000 of the people involved in the service are trained volunteers, helping people to resolve over 5.5 million new problems a year.

Read on to find out more about volunteering with us, opportunities available, and what some of our volunteers say about their experience of volunteering for the world's largest free advice network.

If you are interested in volunteering for us, you can see what opportunities are available at your local Citizens Advice Bureau:

  • Volunteer now  - fill in our form and your details will be sent to the CAB you have selected.

Being a CAB volunteer

filmstrip image of volunteers helping others, giving advice on the phone, face to face advice, group advice and advice from books

Join us

Volunteer of the year 2009

More about us

Samira 
Samira kept a roof over her head thanks to a CAB volunteer.

Volunteer quiz

The demand for CAB volunteer advisers is high, but we also need volunteers in other roles. Try our quick quiz to find out if there's something that might suit you.

Do you...

Do I have what it takes?