Citizens Advice

The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.

Every Citizens Advice Bureau is a registered charity reliant on trained volunteers and funds to provide these vital services for local communities.

Citizens Advice service strategy 2008 - 2011 cover


Advice to young people

Advice changing young lives

"I just seemed to come across it, but thank god I did find it, u gave really good advice, its like having a second best mate, the advise u gave was exactly the same as my best mate! Thanx a million, wish u all the best for the future!"

Citizens Advice and YouthNet are delivering a three year ground-breaking programme for young people, Advice changing young lives, which is giving young people across the UK information, advice and guidance on a whole wealth of money issues.

     

YouthNet logo

Partnership supported by

HBOS Foundation logo

The partnership is improving money advice and financial literacy amongst 500,000 young people by promoting financial awareness and information on (New window) www.theSite.org in a tone and style young people understand and relate to. In addition a new, ground-breaking service is being developed that will enable young people to access financial information and money advice sheets via mobile phones. This information will also be accessible from (New window) www.adviceguide.org.uk.

"I have a full-time job and rent my own home. But despite working hard and being careful with my money my income is less than my monthly outgoings. I am barely surviving at the moment. Is there a chance I could be entitled to some help?"

Tom, askTheSite user

Since the Advice changing young lives project started in September 2007 an average of 38 young people per month have received personal and bespoke advice and guidance via (New window) www.askTheSite.org on a range of issues including:

  • no salary on leaving employment
  • delay on paying debt
  • higher rate tax.

Advice changing young lives videos

Check out the short films made by our Youth forum which show how the Citizens Advice service can help young people who are struggling to manage money and debt problems.

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