Citizens Advice regularly responds to consultations using examples of CAB clients' problems. We use this evidence to campaign for changes in policies and services.
Welfare benefits is the second largest problem area for bureaux. Clients seek assistance with establishing eligibility, making benefit claims, chasing applications and appealing against decisions.
For our work on the Welfare Reform Bill: Parliamentary briefings
| Title | Description | Date |
|---|---|---|
| Universal Credit local services support framework paper | Citizens Advice response to Department for Work and Pensions. | 18-03-2013 |
| Measuring child poverty | Citizens Advice reponse to HM Government. | 22-02-2013 |
| Changes to JSA sanctions statistics | Citizens Advice response to Department for Work and Pensions. | 16-01-2013 |
| Food poverty in London | Citizens Advice response to London Assembly. | 07-11-2012 |
| Income-related benefits: estimates of take-up - proposed cessation of the National Statistics Series | Citizens Advice response to the Department for Work and Pensions | 09-10-2012 |
| Department of Transport: Personal Independence and eligibility for a Blue Badge | Citizens Advice response to the Department of Transport | 09-10-2012 |
| Discretionary Housing Payments | Citizens Advice response to Department for Work and Pensions. | 07-09-2012 |
| Universal Credit and related regulations | Citizens Advice response to Social Security Advisory Committee. | 30-07-2012 |
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