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Citizens Advice credit and debt policy publications

Citizens Advice regularly publishes evidence reports and briefings of CAB clients' problems. We use this evidence to campaign for changes in policies and services.

Credit and debt problems have increased dramatically in recent years with debt being our largest enquiry area. Issues covered include consumer credit, debt collection, personal insolvency and debt enforcement including bailiffs.


Citizens Advice also regularly responds to consultations using examples of CAB clients' problems:
Credit and debt consultation responses