Citizens Advice regularly responds to consultations using examples of CAB clients' problems. We use this evidence to campaign for changes in policies and services.
Credit and debt problems have increased dramatically in recent years with debt being our largest enquiry area. Issues covered include consumer credit, debt collection, personal insolvency and debt enforcement including bailiffs.
| Title | Description | Date |
|---|---|---|
| Holding payday lenders to account | Citizens Advice response to Office of Fair Trading. | 05-05-2013 |
| Payday lending - market investigation reference | Citizens Advice response to Office of Fair Trading. | 01-05-2013 |
| Consumer credit licences | Citizens Advice response to Office of Fair Trading. | 10-01-2013 |
| Evidence on consumer issues in retail banking | Citizens Advice response to the Parliamentary Commission on Banking Standards | 05-09-2012 |
| Packaged bank accounts | Citizens Advice response to Financial Services Authority. | 16-08-2012 |
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