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Citizens Advice energy, water, postal services, digital and telecommunications policy publications

Citizens Advice regularly publishes evidence reports and briefings of CAB clients' problems. We use this evidence to campaign for changes in policies and services.
Modern life would be difficult without a fuel or water supply, access to landline or mobile telephone, an efficient postal service and access to the internet.
Citizens Advice also regularly responds to consultations using examples of CAB clients' problems:
Fuel, water, postal services, digital and telecommunications consultation responses

More on our policy work