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Welfare benefits training courses

Information in this section

List of courses

Click on the course title for details.

Course
Appealing to the upper tribunal
Benefits and mental health
Benefits for older people
Benefits overview
Challenging decisions
Claiming DLA for children
Delays, complaints and administrative issues
Employment and support allowance - the tricky bits
Equality rights and the welfare benefits system
Habitual residence and the right to reside
Introduction to social security law and appeal representation (3 days)
Overpayments: understanding and challenging
Personal independence payment - NEW COURSE
Universal credit - NEW COURSE
Welfare reform and more...
Welfare reform for non-benefit advisers - NEW COURSE
Work capability assessment - in detail
Tax credits and other HMRC benefits - free training for voluntary and community sector advisers

Course costs

Costs per person for courses within the current term (October 2012 - March 2013)

Type of organisation1 day2 day3 dayHalf-day*
Citizens Advice Bureaux£80£130£200£50
Other voluntary sector£100£180£260£65
Public sector, housing associations and other registered charities£150£290£390£95
Solicitors/other private bodies£235£430£640£150

* The half-day tariff is for our Welfare reform for non-benefit advisers course.

Please note, we offer a 10% discount on any bookings made 3 months or more in advance of the course date.

Book a training course

In-house training

We offer training courses in-house. Go to our in-house training page to find out more.

About our tutors

The welfare benefits tutors all work for our welfare benefits team. Several have been giving advice on benefits for 20 years and each has considerable experience representing at appeal and commissioner levels.

Team members offer second-tier support to advisers on complex benefit areas and have particular expertise in those topics included in our training programme. They write and edit articles for ‘Adviser’ magazine and one member is the magazine’s editor, also chairing the National Association of Welfare Rights Advisers. Others contribute to the Disability Rights Handbook, with one sitting on the DWP Standards Committee Consultative Group.

For further information please see our welfare benefits tutors page

Citizens Advice