The Citizens Advice consumer service provides free, confidential and impartial advice on consumer issues. For enquiries about other issues, please check our other advice services.
To get information or advice, call the Citizens Advice consumer helpline on 08454 04 05 06.
You can talk to a Welsh-speaking adviser on 08454 04 05 05.
The helplines are open Monday to Friday 9.00am to 5.00pm.
Further help if you live in Northern Ireland.
Our clear, practical advice is free. Call charges for the national 0845 number are around 6p per minute from a BT landline (depending on your package). Charges from other networks may vary and mobiles may cost considerably more.
Dial 18001 followed by the Citizens Advice consumer helpline number 08454 04 05 06.
If you would like to talk to a Welsh speaking adviser, dial 18001 followed by 08454 04 05 05.
You can use our online enquiry forms to ask us about:
You can write to us with your energy or post query:
Citizens Advice consumer service
PO Box 833
Moulton Park
Northampton
NN3 0AN
Trading Standards deal with complex consumer problems and potential criminal activities. The Citizens Advice consumer service can help you report a problem to Trading Standards.
You can use our online form to give feedback about the service you have received from the Citizens Advice consumer helpline
Please don't use the feedback form to:
How the Citizens Advice consumer service can help you:
If you have a complaint about goods or services you have bought in another European country, the European Consumer Centre may be able to help you if you have not been able to sort out your problem with the trader.
Telephone: 0845 040503
Website: www.ukecc.net
Community
- Twitter
- Facebook
- YouTube
- podcasts
- News
More on community