The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.
Every Citizens Advice Bureau is a registered charity reliant on trained volunteers and funds to provide these vital services for local communities.
More Government action needed to help 2 million unable to find NHS dentist, says Citizens Advice |
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More Government action is needed to deal with ‘dentistry deserts’ and reduce the figure of two million people unable to find an NHS dentist, says national charity Citizens Advice. The figure is the Government’s own estimate from April 2006 of people in England who want to access NHS dentistry but are unable to do so. A report published today by Citizens Advice shows patients still face huge problems finding a dentist. Latest Government statistics published last week show no increase in the percentage (55.7%) of people receiving dental treatment in the first nine months of the reforms. * The report, called Gaps to Fill, shows there is still huge inequality in access to NHS dentistry, with some areas such as Hartlepool and Hornchurch spoilt for choice and others including Blackburn and Petersfield with very poor access. People in rural communities such as Cornwall, Cheshire and North Wales are particularly disadvantaged if they rely on public transport, forcing them to take expensive, difficult and time-consuming journeys to reach a dentist. More than 4,000 people completed a survey on the Citizens Advice website
* (percentages don’t add up to 100 as people could give more than one answer) Patients have reported having to do round-trips as long as 120 miles to reach an NHS dentist. One survey respondent from Cornwall said, ”the nearest NHS dentists are too far away to reach, involving a whole day away and taking my 6-year-old daughter out of school for a whole day just to get her to a dentist.” There is no financial help for people on low incomes who are forced to travel to reach an NHS dentist. Citizens Advice is recommending that the Hospital Travel Costs Scheme should be extended to include help with travel costs to NHS dentistry appointments. One survey respondent said;
David Harker, Chief Executive of Citizens Advice said,
The Gaps to Fill report also identifies that many people did not know the best sources of information to find a dentist. Only one in five had telephoned their Primary Care Trust (PCT) or Patients Advice and Liaison Service (PALS) for help and only half had used the NHS Direct website. A number of PCTs in areas where access is worst are now holding waiting lists but Citizens Advice is concerned that these are not adequately publicised and their size may underestimated the scale of the problem. The report says better information across to the public is desperately needed. The reforms introduced in April 2006 were accompanied by ring-fenced funding so that if a dentist reduced the amount of NHS work they did, the Primary Care Trust could allocate it somewhere else for dentistry work. However the level of funding did not take into account the pre-existing patchy provision. NHS dentistry has suffered from many years of under investment. Between 1990 and 2004, NHS spending on dentistry increased by only 9% compared to a 75% overall increase in NHS spending. Citizens Advice is recommending that the Government should increase funding to areas with the poorest access to NHS dentistry as part of the Comprehensive Spending Review. Case studiesA CAB saw a mother on a low income who had three children. She was unable to find a dentist near to her home and had to travel 13 miles each way. In the previous month she had had to travel to several separate appointments, a total of nearly 80 miles. She had also missed appointments for one child because she didn’t have a car and would have missed picking up her other two children from school. Her child lost a tooth as a result. A CAB in Wales reported a client in her 80s and on a limited income who had had dentures for 35 years and needed replacements. As she was unable to find an NHS dentist she sought private treatment. She was very distressed to be faced with a bill of nearly £650. A CAB in Hampshire reported a single woman who was pregnant and in receipt of income support. She could not find an NHS dentist and was faced with a having to pay a completely unaffordable sum of nearly £1,500 for private treatment. The bureau contacted a local NHS dentist who said they had a six month waiting list of 500 patients. The bureau resorted to contacting a charity for help with the costs of private treatment. Citizens Advice is participating in the British Dental Association Annual Conference being held on 28 March 2007 * Department of Health figures released 23.3.07 state 55.7% of the population received dental treatment in the 24 months to Dec 2006, the same figure as the 24 months leading up to March 2006. **The survey ran on the Citizens Advice Notes to editors:
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