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Citizens Advice welcomes changes to free childcare

6 July 2011

Gillian Guy, Chief Executive at Citizens Advice, said:

“Citizens Advice welcomes today's announcement on changes to free childcare. From our work with families on this issue, we know that by extending the times during which the 15 hours of free childcare can be used, and allowing them to be spread them over two days rather than three, part-time and shift-working parents will be helped. It will also help families out of poverty as many more parents will now be able to make their commutes or take up part-time work.

“The success of the Government’s proposals on universal credit for more cost-effective childcare arrangements will depend on increased funding and support to ensure that working parents can make work pay.”

Citizens Advice

Notes to editors

  1. The Citizens Advice service comprises a network of local bureaux, all of which are independent charities, and national charity Citizens Advice. Together we help people resolve their money, legal and other problems by providing information and advice and by influencing policymakers. For more information in England and Wales see www.citizensadvice.org.uk
  2. The advice provided by the Citizens Advice service is free, independent, confidential, and impartial, and available to everyone regardless of race, gender, disability, sexual orientation, religion, age or nationality. For online advice and information see www.adviceguide.org.uk
  3. Citizens Advice Bureaux in England and Wales advised 2.1 million clients on 6.9 million problems from April 2011 to March 2012. For full 2011/2012 service statistics see our quarterly publication Advice trends
  4. Out of 22 national charities, the Citizens Advice service is ranked by the general public as being the most helpful, approachable, professional, informative, effective / cost effective, reputable and accountable (nfpSynergy’s Brand Attributes survey, May 2010).
  5. Most Citizens Advice service staff are trained volunteers, working at around 3,500 service outlets across England and Wales.