Citizens Advice says Government 'right to be worried' about advice sector
21 November 2011
Responding to the Advice Review and Advice Sector Fund, announced this morning, Gillian Guy, Chief Executive of Citizens Advice, said:
"The Government is right to be worried. More people need our help than ever before, as debt, employment and other problems rise.
"This funding is of course a welcome stop-gap - but that's all it is. The advice review needs to find a sensible long term solution. Local government and legal aid cuts are making it impossible to meet demand and leaving too many people with nowhere to turn."
Notes to editors
- The Citizens Advice service comprises a network of local bureaux, all of which are independent charities, and national charity Citizens Advice. Together we help people resolve their money, legal and other problems by providing information and advice and by influencing policymakers. For more information in England and Wales see www.citizensadvice.org.uk
- The advice provided by the Citizens Advice service is free, independent, confidential, and impartial, and available to everyone regardless of race, gender, disability, sexual orientation, religion, age or nationality. For online advice and information see www.adviceguide.org.uk
- Citizens Advice Bureaux in England and Wales advised 2.1 million clients on 6.9 million problems from April 2011 to March 2012. For full 2011/2012 service statistics see our quarterly publication Advice trends
- Out of 22 national charities, the Citizens Advice service is ranked by the general public as being the most helpful, approachable, professional, informative, effective / cost effective, reputable and accountable (nfpSynergy’s Brand Attributes survey, May 2010).
- Most Citizens Advice service staff are trained volunteers, working at around 3,500 service outlets across England and Wales.