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Citizens Advice responds to Scottish Power price cuts

17 January 2012

Gillian Guy, Chief Executive at national charity Citizens Advice said

"Scottish Power has now made it a full house - it is pleasing to see that all of the big 6 energy companies have cut customer's bills in response to a drop in wholesale prices. We hope this goes some way to easing people's worries about high energy bills.

"This week we are helping people save more money on their energy bills through our advice campaign called Big Energy Week. Get tips and advice about cutting your fuel bills at www.bigenergyweek.org.uk."

Notes to editors

  1. The Citizens Advice service comprises a network of local bureaux, all of which are independent charities, and national charity Citizens Advice. Together we help people resolve their money, legal and other problems by providing information and advice and by influencing policymakers. For more information in England and Wales see www.citizensadvice.org.uk
  2. The advice provided by the Citizens Advice service is free, independent, confidential, and impartial, and available to everyone regardless of race, gender, disability, sexual orientation, religion, age or nationality. For online advice and information see New windowwww.adviceguide.org.uk
  3. Citizens Advice Bureaux in England and Wales advised 2.1 million clients on 7.1 million problems from April 2010 to March 2011. For full 2010/2011 service statistics see: www.citizensadvice.org.uk/press_statistics
  4. Out of 22 national charities, the Citizens Advice service is ranked by the general public as being the most helpful, approachable, professional, informative, effective / cost effective, reputable and accountable. (nfpSynergy’s Brand Attributes survey, May 2010).
  5. Most Citizens Advice service staff are trained volunteers, working at around 3,300 service outlets across England and Wales.