Citizens Advice responds to British Gas owner Centrica’s warning of higher gas costs
11 May 2012
Gillian Guy, Chief Executive at national charity Citizens Advice said: “The prospect of further rises in fuel bills will be a huge worry for many people who are already struggling to cope with last year’s increases.
“Many household budgets are at breaking point and we urge British Gas to think about its customers and the extra pressure any rise will put on their finances. Energy companies need to keep prices as low as possible to avoid more people being pushed into fuel poverty or debt. "
Anyone who is struggling with their fuel bills can get advice from their local Citizens Advice Bureaux or visit www.adviceguide.org.uk
Notes to editors
- The Citizens Advice service comprises a network of local bureaux, all of which are independent charities, and national charity Citizens Advice. Together we help people resolve their money, legal and other problems by providing information and advice and by influencing policymakers. For more information in England and Wales see www.citizensadvice.org.uk
- The advice provided by the Citizens Advice service is free, independent, confidential, and impartial, and available to everyone regardless of race, gender, disability, sexual orientation, religion, age or nationality. For online advice and information see www.adviceguide.org.uk
- Citizens Advice Bureaux in England and Wales advised 2.1 million clients on 6.9 million problems from April 2011 to March 2012. For full 2011/2012 service statistics see our quarterly publication Advice trends
- Out of 22 national charities, the Citizens Advice service is ranked by the general public as being the most helpful, approachable, professional, informative, effective / cost effective, reputable and accountable (nfpSynergy’s Brand Attributes survey, May 2010).
- Most Citizens Advice service staff are trained volunteers, working at around 3,500 service outlets across England and Wales.