Treasury Committee right to call for fair banking from RBS and Lloyds TSB
31 August 2012
Gillian Guy, Chief Executive at national charity Citizens Advice said:
“It costs to be poor. RBS and Lloyds TSB are treating basic bank accounts customers like second class citizens. Stopping them using other cash machines can force the poorest to pay to get their money - through travel costs or buying something in a store so they can get cash back.
“Citizens Advice has persistently called on RBS and Lloyds TSB to treat these customers fairly by removing these restrictions.”
Citizens Advice wants all banks to pledge that they will not restrict basic bank account customers' access to cash machines.
The Treasury Committee has urged RBS and Lloyds TSB to remove their restrictions on customers with basic bank accounts using cash machines run by other banks or independent third parties, in a new report published today.
Notes to editors
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