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Still time to cut your fuel bills this winter  

10 December 2012

Citizens Advice responds to E.ON price increase

Citizens Advice Chief Executive Gillian Guy said:

"With the other big energy companies putting their prices up already, this increase is unlikely to come as a shock to E.ON customers but it will be just as unwelcome.

"There is still time for people to take steps to cut their bills before the winter really starts to bite. You can shop around for a better deal and check you are getting all of the financial help you're entitled to. Households can save around £160 each year by insulating the loft and cavity walls of their home and given that there are offers and discounts available on insulation, now is the time to do it."

Citizens Advice

Notes to editors

  1. The Citizens Advice service comprises a network of local bureaux, all of which are independent charities, and national charity Citizens Advice. Together we help people resolve their money, legal and other problems by providing information and advice and by influencing policymakers. For more information in England and Wales see www.citizensadvice.org.uk
  2. The advice provided by the Citizens Advice service is free, independent, confidential, and impartial, and available to everyone regardless of race, gender, disability, sexual orientation, religion, age or nationality. For online advice and information see www.adviceguide.org.uk
  3. Citizens Advice Bureaux in England and Wales advised 2.1 million clients on 6.9 million problems from April 2011 to March 2012. For full 2011/2012 service statistics see our quarterly publication Advice trends
  4. Out of 22 national charities, the Citizens Advice service is ranked by the general public as being the most helpful, approachable, professional, informative, effective / cost effective, reputable and accountable (nfpSynergy’s Brand Attributes survey, May 2010).
  5. Most Citizens Advice service staff are trained volunteers, working at around 3,500 service outlets across England and Wales.