The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.

Every Citizens Advice Bureau is a registered charity reliant on trained volunteers and funds to provide these vital services for local communities.

• Our service strategy 2008-2011

• About us

Information for existing subscribers

Installing AdviserNet on CD is easy. Just follow the on screen prompts on the CD or refer to our installation guide.

• AdviserNet installation guide for existing subscribers ( 0.54mb)

To maximise your use of AdviserNet, refer to our training guide, with tips and shortcuts for using AdviserNet more effectively.

• Advisernet training guide for existing subscribers ( 0.83mb)

Citizens Advice offers a programme of short training courses in welfare benefits, consumer and employment law for advisers.

• Citizens Advice training courses for advisers

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