Fundraising

Citizens Advice and every Citizens Advice Bureau are independent registered charities reliant on the support of a wide range of funders. During 2006/07 we spent £86,000 generating the income we needed to support our member bureaux.

Citizens Advice continues to work with a number of funders on specific projects including financial capability, money advice, and increased support to bureaux. However, we still need more unrestricted funding.

Citizens Advice income by sector

Fundraised income is showing strong year on year growth. 2006/07 was the most successful year ever for the fundraising team, showing a very competitive return on investment and a 13.5% increase on 2005/06. There has been a steady growth in statutory and trust fundraising. All strands of income improved considerably with corporate income at over £2 million for the first time.

The following outlines performance against the objectives for 2006/07 as stated in the 2005/06 annual report:

During 2006/07 we have:

• received new grants of nearly £300,000 for financial capability programmes to enable bureaux to help even more people to learn to budget, save and borrow wisely

• secured funding from youth volunteering charity, v to create volunteering opportunities for 16–25 year olds

• received £600,000 from HM Revenue and Customs to facilitate the work of bureaux in dealing with tax credit problems.

During 2006/07 we were unable to:

• secure funding through Big Lottery from the BASIS funding stream. This funding would have paid for locally based social policy work.

Next year we will:

maintain and develop funding partnerships which broaden the reach of CAB services to ‘hard to reach’ groups

develop partnerships and bids to the new Commission for Equality and Human Rights and other funders to support bureau advice and policy work on equality, discrimination and human rights issues

develop new funding partnerships as part of our financial inclusion work

market services such as training and CAB client evidence retrieval that could benefit the service and the wider community

implement a project, funded by the Big Lottery Fund, to improve access to advice working together with partners in the advice sector, such as AdviceUK, Youth Access and Age Concern.

5.7m: Problems were dealt with by bureaux during 2006/07.

1: System launched to allow a comprehensive analysis of CAB client evidence

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