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The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.

Every Citizens Advice Bureau is a registered charity reliant on trained volunteers and funds to provide these vital services for local communities.

Citizens Advice service strategy 2008 - 2011 cover

HomePublicationsAnnual report archiveCitizens Advice annual report 2006/2007Our funding


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Our funding

Incoming resources 2006/07

£46,692,000

Income pie chart 2006-2007

colour keyDonations (£30,000: 0.1%)

colour keyBank interest (£446,000: 1.0%)

colour keyGovernment grants (£39,509,000: 84.6%)

colour keyOther public body grants (£1,346,000: 2.9%)

colour keyOther grants (£2,008,000: 4.3%)

colour keyTrading activities (£2,391,000: 5.1%)

colour keyTraining and support (£766,000: 1.6%)

colour keyOther incoming resources (£196,000: 0.4%)

The majority of our £46,692,000 income came from government grants. Funding from other public bodies, companies and charitable trusts for restricted projects is becoming increasingly important due to a reduction in DTI funds. Trading activities are the sale of information and publicity items to bureaux and other advice organisations or individuals.

Resources expended 2006/07

£42,877,000

Expenditure pie chart 2006-2007

colour keyStrengthening the bureaux network (£14,657,000: 34.2%)

colour keyInvesting in IT (£5,736,000: 13.4%)

colour keyBureaux and other grants (£11,953,000: 27.9%)

colour keyDeveloping our people (£4,007,000: 9.3%)

colour keyInfluencing policy (£2,986,000: 7.0%)

colour keyMaking information available (£1,887,000: 4.4%)

colour keyTrading activities (£1,287,000: 3.0%)

colour keyGovernance costs (£278,000: 0.6%)

colour keyCosts of generating funds (£86,000: 0.2%)

The £42,877,000 resources expended are allocated to charitable activities, governance costs and the costs of generating funds. It should be noted that the accounts of Citizens Advice Bureaux are filed separately and their financial activities are excluded from this report.

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