The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.
Every Citizens Advice Bureau is a registered charity reliant on trained volunteers and funds to provide these vital services for local communities.
Who are we and what do we do |
The Citizens Advice service helps people to resolve their legal, money and other problems through information and advice, and by influencing policy makers.
Citizens Advice is an independent charity and membership organisation. There are 433 Citizens Advice Bureaux across England, Wales and Northern Ireland, all of which are also independent registered charities and members of Citizens Advice. Together, we are the Citizens Advice service, delivering information and advice through face-to-face, telephone and email services, and online via adviceguide.org.uk. We use clients’ experiences as evidence to inform policymakers and service providers about the impact of their policies both locally and nationally.
The aims of the Citizens Advice service are:
