The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.
Every Citizens Advice Bureau is a registered charity reliant on trained volunteers and funds to provide these vital services for local communities.
Social cohesion and racial equality in local communitiesThis action guide has been compiled to help Citizens Advice bureaux develop their links with black and minority ethnic communities and plan action for working with those communities. Citizens Advice has sought advice from the Commission for Racial Equality’s Voluntary Sector Team in compiling this guide and their recommendations for local and national initiatives are incorporated. The guide suggests how bureaux can review their current community liaison work and considers what else they can undertake.
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1.5mb) - a race equality action guide