The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.
Every Citizens Advice Bureau is a registered charity reliant on trained volunteers and funds to provide these vital services for local communities.
Helping people with debt, providing housing and employment advice, encouraging benefit take-up and tackling fuel poverty are among the everyday work of a Citizens Advice Bureau.
The effects of the current recession are far reaching and in recent months Citizens Advice Bureaux have seen a massive increase in the incidence of issues that require their support.
Bureaux have responded swiftly to minimise the cost of unresolved problems and speed community recovery. In collaboration with their local authorities, they have been using the unique insight that their client evidence affords them to develop solutions that are appropriate to the needs of residents. These joint initiatives include debt prioritisation campaigns and reviews of the local benefits system.
Local authorities and the recession (
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