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- Payday lenders’ failure to treat customers fairly sparks Parliamentary action
- Three times as many people seek online help about bailiffs
- New Consumer Rights Bill should give regulators power to “name and shame” dodgy businesses
- Lloyds' failure to address PPI pandemic compounds mistrust in banks
- Universities ban payday lenders from campus
- Claims firm checker will help people avoid unscrupulous companies
- Unintended consequences of criminal legal aid cuts could harm innocent people
- Citizens Advice calls for firm action against irresponsible payday lenders
- Volunteers keep calm and carry on joining during recession
- Citizens Advice exposes payday lenders’ failings as OFT closes in on unscrupulous lenders
- Concerns over council tax reforms mount
- Record SSE profits come at customers’ expense
- Citizens Advice welcomes new legal ruling on WCA
- HMRC must tackle tax credit errors
- Future of banks’ profits are in saving customers money
- Simple tariffs are necessary but it’s high prices that are “crippling budgets”
- Financial services should be banned from cold calling
- Citizens Advice at the heart of offering advice to claimants and landlords coping with new direct payments of housing benefits
- Millions will be condemned to fuel poverty without stronger Government action
- Payday lenders need to deliver on promise to check loans are affordable
- Citizens Advice call for tailored face to face and online support to help reduce benefit error
- Ministers must legislate quickly to protect consumers
- Ban on Kerry Katona payday loan advert is good news
- Citizens Advice Bureaux will see first-hand the impact of universal credit
- Payday lenders failing to check if people can afford to repay
- Dodgy retailers and traders should be "named and shamed"
- Interest-only mortgage customers could see their homes put at risk
- Rogues enjoying a double-dupe recession
- Tameside Citizens Advice Bureau supports first Universal Credit Pathfinder
- High Street banks should offer personal micro-loans
- Talk Talk should compensate people harassed by silent calls
- Minimum effort on the minimum wage
- Consumers are 'right to be furious' over energy profits
- Ridding high street of payday lenders will not solve problem
- New Conduct Rules for claims firms let down consumers
- PIP will make it harder for many disabled people to work
- Ban on excessive card charges great for shoppers
- SSE mis-selling outrageous
- Food vouchers aren't a replacement for crisis loans, they're a sticking plaster
- Tens of thousands in fuel debt as prices keep rising
- Welfare system should be fair and debate about EU migrants free of political rhetoric
- JSA sanctions the only target should be to get it right
- Prospect of fuel bill hike will terrify households
- Citizens Advice Budget briefing
- Law needs to change to stop businesses hiding costs in small print
- Budget 2013: Clear indication of further welfare cuts to come
- Victory for consumers: unfair payday lender banned from trading
- Half a million complain about tricky traders ripping them off
- Sharp rise in domestic violence cases handled by Citizens Advice Bureaux
- Government clampdown on payday lenders raiding bank accounts welcome
- Toxic payday lenders should be banned from trading immediately
- Response to Lord Neuberger's claims about legal aid cuts
- Ofgem plans will help people find better deal but price rise fears remain
- Gillian Guy: Squeezed Britain is not getting the support it needs
- Four payday lenders reported to OFT for deceitful business practices
- Squeezed Britain: The only winners right now are loan sharks and bailiffs
- Government must act on disability benefit decision-making
- Citizens Advice Bureaux “braced” for Council Tax reforms
- 38% hike in bailiff problems prompts call for clampdown on lawless practices
- Government plans for bailiffs lack proper controls and consequences
- Citizens Advice Bureaux see disability benefit problems soar by 67%
- Citizens Advice ranks in Stonewall’s Top 100 Employers 2013
- HMV goes bust: where consumers stand on gift vouchers
- PPI deadline only fair if banks tell PPI customers about their right to claim
- Shoppers out of pocket with £3 billion spent on poor quality goods and services
- 3 in 4 of those in debt say money worries are harming their health
- Still time to cut your fuel bills this winter
- The Autumn Statement: What it means for hard-pressed households
- Citizens Advice response to Chancellor’s Autumn Statement
- Power to cap costs and limit rollovers for payday loans is long overdue
- Debt problems with payday loans more than doubles in one year
- Fewer tariffs may not mean cheaper bills for stretched households
- Disabled and taxpayers paying too high a price for mistakes in fit-for-work test
- 9 in 10 plagued by claims firms cold callers and text pests
- Over half of claims management companies are not up front about fees and chances of a payout
- Minimum standards for basic bank accounts essential for consumers
- Citizens Advice response to the announcement of the £65m Advice Service Transition Fund
- Citizens Advice can help EDF customers manage fuel bills this winter
- Parents worried they won't be able to afford next energy bill
- Citizens Advice urges consumers not to wait to tackle their fuel bills
- Half a million disabled people could lose out under universal credit
- npower’s price hike a big blow for hard-up households
- British Gas price rises will stretch household budgets even further
- Big Energy Saving Week can help Economy 7 customers get a better deal
- Citizens Advice backs call for improved class action representation for consumers
- Citizens Advice and partners show how social housing landlords can help tenants be £40 a month better off
- Citizens Advice disappointed at Co-op's decision to withdraw basic bank accounts from undischarged bankrupts
- Public turn to CAB for help navigating the community care system
- Treasury Committee right to call for fair banking from RBS and Lloyds TSB
- Strength for consumers against claims management companies
- Over £55 million spent on dodgy used cars
- Big Energy Saving Week: 22-27 October
- Citizens Advice responds to SSE's energy price hike
- Citizens Advice calls for financial penalties on Atos
- Citizens Advice welcomes new customer charter on payday lending
- Citizens Advice welcomes the Government’s decision to give OFT power to suspend consumer credit licenses with immediate effect
- Tens of thousands of disabled adults and children set to be welfare reform’s biggest losers
- Citizens Advice supports global movement against inequality at Pride 2012
- ESA – Citizens Advice Bureaux see sickness and disability benefit problems soar
- Volunteers helped over 200,000 people benefit from local money management sessions
- Citizens Advice Bureaux need people like you – whatever your skills, wherever you are
- Citizens Advice urges people to make it a sprint, not a marathon, to meet the tax credit renewal deadline of 31 July
- Citizens Advice response to Second Reading of Enterprise Bill
- Citizens Advice responds to latest fuel poverty figures
- Citizens Advice responds to British Gas owner Centrica’s warning of higher gas costs
- Citizens Advice responds to SSE’s fine for misleading selling practices
- Citizens Advice service to be a champion for consumers
- Citizens Advice responds to OFT’s new debt management guidance
- Only £33 a year gets to the pockets of the poorest working families from tax threshold changes
- Citizens Advice responds to Professor Hills’ Fuel Poverty Review
- Citizens Advice initial reaction to raising the personal tax threshold
- Citizens Advice responds to EDF Energy’s £4.5 million package to help vulnerable consumers following Ofgem investigation
- Citizens Advice welcomes OFT’s revoking of Yes Loans’ licence
- Citizens Advice response to BIS Select Committee report on debt management
- Citizens Advice response on banks writing to customers who may have been mis-sold PPI
- Legal aid cuts will have devastating impact on CAB network says CEO
- Citizens Advice supports OFT’s Review into Payday Lending
- Citizens Advice responds to MOJ’s Compliance Review on Bailiffs
- Citizens Advice response to investigation into consumer redress
- Citizens Advice responds to Ofcom’s proposals to make switching telecoms easier
- Financial education volunteers praised at royal reception
- Citizens Advice responds to Debt and Personal Finance APPG
evidence session on high cost credit and debt management
- Citizens Advice in drive to help people claim what’s theirs in later life
- LINK and Citizens Advice to investigate access to cash
- Citizens Advice responds to Treasury’s announcement on the Financial Services Bill
- Citizens Advice responds to FT's interview with FCA Head, Martin Wheatley
- Citizens Advice responds to benefit cap plans in welfare reform bill
- Citizens Advice responds to Scottish Power price cuts
- Citizens Advice responds to E.On’s price cut
- 43 per cent of people worry they can't afford their next fuel bill
- Citizens Advice response to npower price cuts
- Citizens Advice responds to the Ministry of Justice’s updated National Standards on bailiff reform
- Citizens Advice response to British Gas and SSE price cuts
- Citizens Advice response to EDF price cut
- Private tenants are trapped into higher fuel bills
- Citizens Advice response to R3 report on payday loans
- Scrap ‘back to work’ test plan for cancer patients , says Citizens Advice
- Strapped for cash: two in five of us admit to not saving for this Christmas
- Citizens Advice to help christmas shoppers via Twitter and Facebook this Mega Monday
- Big Energy Week Monday 16 - Saturday 21 January 2012
- Households struggling with fuel bills begin receiving vital advice sessions
- Citizens Advice response to Ofgem’s proposals for simpler tariffs
- Citizens Advice response to Chancellor George Osborne’s autumn statement
- Citizens Advice announces campaign to tackle scams
- Citizens Advice says Government 'right to be worried' about advice sector
- A rogues’ charter - Citizens Advice verdict on employment announcement
- Twelve ways to be a savvy seasonal shopper
- Citizens Advice response to Insolvency Service consultation
- Legal aid cuts will mean more employment tribunals, Citizens Advice warns
- Over 50 MPs pledge their support for the future of the Citizens Advice service
- Family breakdown problems will get worse without legal aid
- Citizens Advice response to npower's £2 million fine from Ofgem
- Citizens Advice welcomes the OFT’s guidance on debt collection
- Citizens Advice response to Professor Hills’ interim review of fuel poverty
- Citizens Advice response to OFT’s off-grid market study
- Prime Minister pledges energy action to Citizens Advice
- Energy suppliers pledge £400,000 for Energy Best Deal programme
- Citizens Advice response to Ofgem’s radical reform for a simpler, more competitive energy market
- New report promotes good practice in dealing with debt
- Citizens Advice response to Which? investigation on energy companies giving wrong advice on cheapest tariffs
- Citizens Advice responds to Chris Huhne’s announcement about energy at Liberal Democrat Conference
- Citizens Advice response to Huhne’s call for Energy Summit
- Citizens Advice launches foursquare campaign to reveal the hidden stories about where you are right now
- Tougher action needed on fee charging debt management companies says Citizens Advice
- Citizens Advice and DECC urge people to buy heating oil early to save on fuel costs
- Citizens Advice response to Second Reading of Welfare Reform Bill in House of Lords
- Cuts in CAB funding leaving thousands with nowhere to turn for help
- Citizens Advice calls for more support for childcare
- Citizens Advice responds to Payments Council announcement on cheques
- Citizens Advice responds to proposals on the roll-out of the smart meter programme by DECC
- New CAB advice for people facing job loss as unemployment rises
- Responding to the implementation by British Gas of its price rises this week
- Citizens Advice calls for others to follow British Gas’ lead as it suspends doorstep selling, and calls for a wider debate on ethical fuel selling
- Homeowners
- Citizens Advice response to the Energy & Climate Change Select Committee’s
report on OFGEM’s Retail Market Review
- Citizens Advice response to Scottish & Southern Energy PLC (SSE) price rises
- Citizens Advice response to BIS Consumer credit and personal insolvency review
- Citizens Advice urges people to renew their tax credit claims by 31 July deadline to avoid having to repay money
- Citizens Advice responds to fuel poverty statistics
- CAB welcomes SSE's suspension of doorstep fuel selling
- Energy price rises will push more into fuel poverty says Citizens Advice
- Yvonne Fovargue MP wins Citizens Advice Parliamentarian of the Year 2011 award
- Citizens Advice welcomes changes to free childcare
- CAB advice for private tenants seeking repairs
- Citizens Advice response to Dilnot report on funding adult social care
- Citizens Advice response to Ken Clarke’s announcement on funding for advice services
- Inconsistent treatment preventing disabled people address their debts says Citizens Advice
- Tough love on repossessions not the answer says Citizens Advice
- Citizens Advice says government making a fundamental mistake on legal aid
- Citizens Advice response to BIS Consultation announcement
- Business booming for rogue traders as desperate consumers seek savings
- Housing issues on the rise for under 25s says Citizens Advice
- Citizens Advice welcomes OFT response to its super complaint on cold call credit but wants cold calls banned
- High demand means Citizens Advice needs more volunteers than ever
- Citizens Advice response to the Marmot review team's report on the health impacts of cold homes and fuel poverty
- Citizens Advice response to British Bankers Association announcement on PPI
- Citizens Advice response to Lloyds announcement on PPI
- Good news for credit card users
- Thousands of workers denied legal right to paid holiday, says CAB report
- Citizens Advice response to PPI High Court Ruling
- Social Fund changes will lead to drastic reduction of support to most vulnerable warn charities
- Citizens Advice announces appointment of new trustees
- Don’t park the parking problem, say Citizens Advice and Consumer Focus
- Citizens Advice response to Law Commission consultation which includes recommendations for new laws regarding ‘civil recovery’
- Online money saving advice launched
- Citizens Advice response to the Justice Committee report on legal aid
- MPs to experience money management sessions in action
- Budget response
- Cold call credit cashing in on recession misery
- EDF Energy to fund new Energy Debt Advice service to help customers with household debts
- Citizens Advice response to the Welfare Reform Bill
- Legal aid cuts will leave half a million with nowhere to turn - Citizens Advice
- Citizens Advice response to the Government announcement on face-to-face debt advice funding
- Citizens Advice outlines its concerns on the new Universal Credit
- Citizens Advice response to Q4 2010 Insolvency figures
- Citizens Advice response to Governments Mental Health Strategy
- Citizens Advice responds to Government response on Bills of Sale
- Citizens Advice welcomes Government package to enhance consumer protection in the mortgage market
- Citizens Advice places 21st in Stonewall’s top 100 employers 2011
- Justice for all campaign launched to defend free legal advice
- Help is at hand for those struggling with Winter energy costs
- Citizens Advice welcomed today's announcement by Ofgem
- Government should extend collective consumer action powers
- Press release alert registration
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