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Citizens Advice response to Chancellor George Osborne’s autumn statement

29 November 2011

Broken promise on tax credits means lowest paid families foot the bill for recovery

Citizens Advice Chief Executive Gillian Guy said:

"The Chancellor has broken the promise he made in last year's Budget to protect families on the lowest incomes from the impact of last year's harsh cuts by increasing child tax credits above inflation, leaving them now with no protection at all. It's astonishing that George Osborne could think it fair that the lowest paid families who can least afford it should pick up the bill for kick-starting the recovery at a time when they are battling with hikes in fuel bills, rising rent and food costs. Make no mistake, this means children in the poorest homes are at risk of going cold and hungry to pay for the new schemes the Chancellor has announced today."

Citizens Advice

Notes to editors

  1. The Citizens Advice service comprises a network of local bureaux, all of which are independent charities, and national charity Citizens Advice. Together we help people resolve their money, legal and other problems by providing information and advice and by influencing policymakers. For more information in England and Wales see www.citizensadvice.org.uk
  2. The advice provided by the Citizens Advice service is free, independent, confidential, and impartial, and available to everyone regardless of race, gender, disability, sexual orientation, religion, age or nationality. For online advice and information see www.adviceguide.org.uk
  3. Citizens Advice Bureaux in England and Wales advised 2.1 million clients on 6.9 million problems from April 2011 to March 2012. For full 2011/2012 service statistics see our quarterly publication Advice trends
  4. Out of 22 national charities, the Citizens Advice service is ranked by the general public as being the most helpful, approachable, professional, informative, effective / cost effective, reputable and accountable (nfpSynergy’s Brand Attributes survey, May 2010).
  5. Most Citizens Advice service staff are trained volunteers, working at around 3,500 service outlets across England and Wales.