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Citizens Advice responds to E.On’s price cut

16 January 2012

Gillian Guy, Chief Executive at national charity Citizens Advice said:

“E.On’s customers will be pleased to see that the company has cut its prices – making that five out of the six big energy companies to do so within a week. We hope it's not long before Scottish Power makes it a full house. When wholesale prices drop, so too should customer’s bills.”

Today is the start of Citizens Advice Big Energy Week campaign helping people save money on heating and powering their home. There are over 100 events across the country and information available from all Citizens Advice Bureaux. To get tips on cutting your fuel bill and find out what’s happening near you visit www.bigenergyweek.org.uk

Notes to editors

  1. The Citizens Advice service comprises a network of local bureaux, all of which are independent charities, and national charity Citizens Advice. Together we help people resolve their money, legal and other problems by providing information and advice and by influencing policymakers. For more information in England and Wales see www.citizensadvice.org.uk
  2. The advice provided by the Citizens Advice service is free, independent, confidential, and impartial, and available to everyone regardless of race, gender, disability, sexual orientation, religion, age or nationality. For online advice and information see New windowwww.adviceguide.org.uk
  3. Citizens Advice Bureaux in England and Wales advised 2.1 million clients on 7.1 million problems from April 2010 to March 2011. For full 2010/2011 service statistics see: www.citizensadvice.org.uk/press_statistics
  4. Out of 22 national charities, the Citizens Advice service is ranked by the general public as being the most helpful, approachable, professional, informative, effective / cost effective, reputable and accountable. (nfpSynergy’s Brand Attributes survey, May 2010).
  5. Most Citizens Advice service staff are trained volunteers, working at around 3,300 service outlets across England and Wales.