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Citizens Advice responds to latest fuel poverty figures

17 May 2012

Gillian Guy, Chief Executive at national charity Citizens Advice said: “It is encouraging to see  that the number of people in fuel poverty has fallen. However, with over 4.7 million households in the UK still trapped in fuel poverty the numbers are not reducing fast enough and this news will be of little comfort to those who continue to live in freezing cold homes.

“Fuel poverty forces people to make a choice between heating their homes and going without other essentials or living in the cold. Living in a warm home should not be a luxury that only the well-off can afford.”

In order to eradicate fuel poverty Citizens Advice wants the Government to:

Citizens Advice

Notes to editors

  1. The Citizens Advice service comprises a network of local bureaux, all of which are independent charities, and national charity Citizens Advice. Together we help people resolve their money, legal and other problems by providing information and advice and by influencing policymakers. For more information in England and Wales see www.citizensadvice.org.uk
  2. The advice provided by the Citizens Advice service is free, independent, confidential, and impartial, and available to everyone regardless of race, gender, disability, sexual orientation, religion, age or nationality. For online advice and information see www.adviceguide.org.uk
  3. Citizens Advice Bureaux in England and Wales advised 2.1 million clients on 6.9 million problems from April 2011 to March 2012. For full 2011/2012 service statistics see our quarterly publication Advice trends
  4. Out of 22 national charities, the Citizens Advice service is ranked by the general public as being the most helpful, approachable, professional, informative, effective / cost effective, reputable and accountable (nfpSynergy’s Brand Attributes survey, May 2010).
  5. Most Citizens Advice service staff are trained volunteers, working at around 3,500 service outlets across England and Wales.