About us

Advisers in the bureau

Wear Valley Citizens Advice Bureau general advice service is located in the Four Clocks, Bishop Auckland. You can access us here via drop in ( Monday-Thursday 10am-1pm) or via telephone (Monday, Wednesday, Friday) 10am -1pm.

You can also access us at a range of outreaches throughout the Wear Valley area.

Get advice

The Citizens Advice service offers practical, up-to-date information and advice on a wide range of topics, including; debt, benefits, housing, legal, discrimination, employment, immigration, consumer and other problems.

Our advice is available to everyone regardless of race, gender, sexuality, age, nationality, disability or religion.

AdviceGuide.org.uk

 

Volunteer

The majority of advisers are trained volunteers, helping the Citizens Advice service to resolve over 6 million new problems every year.

We couldn’t survive without our 21,000 fantastic volunteers, but we need around 5,000 more. We’re looking for all sorts of people with different backgrounds and skills to volunteer with us for a uniquely rewarding experience.

CAB volunteer

Support us

Because every Citizens Advice Bureau is an independent charity we rely on the support of people like you.

With a Citizens Advice Bureau in the community people always have somewhere to turn in times of crisis, but the unmet demand for our service is growing. Can you help us to help more people?

CAB supporter

Citizens Advice service

There are 416 Citizens Advice Bureaux across England and Wales, all of which are members of Citizens Advice.

Together, we are the Citizens Advice service, and we help people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.

 

Our supporters

We are supported by:

Legal Services Commission, Durham County Council, Durham and Darlington Primary Care Trust, Dale and Valley Homes, Christ’s Hospital in Sherburn, Tees, Esk and Wear Valley NHS Trust and Financial Inclusion Fund (BERR).