


West Lindsey Citizens Advice Bureau offers both a drop-in and an appointments service in Gainsborough Town. We run surgeries at various Sure Start centres and community halls throughout the district and are part of Lincolnshire Adviceline telephone service.
Our advisers are volunteers who are trained to give quality advice on any subject. We also have specialist advisers who give help with debt, money advice issues, housing problems and also welfare benefits, appeals and tribunals.
We are an independent charity that aims to help people resolving their problems by providing advice and information to the public.


The Citizens Advice service offers practical, up-to-date information and advice on a wide range of topics, including; debt, benefits, housing, legal, discrimination, employment, immigration, consumer and other problems.
Our advice is available to everyone regardless of race, gender, sexuality, age, nationality, disability or religion.
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The majority of advisers are trained volunteers, helping the Citizens Advice service to resolve over 6 million new problems every year.
We couldn’t survive without our 21,000 fantastic volunteers, but we need around 5,000 more. We’re looking for all sorts of people with different backgrounds and skills to volunteer with us for a uniquely rewarding experience.



Because every Citizens Advice Bureau is an independent charity we rely on the support of people like you.
With a Citizens Advice Bureau in the community people always have somewhere to turn in times of crisis, but the unmet demand for our service is growing. Can you help us to help more people?



There are 416 Citizens Advice Bureaux across England and Wales, all of which are members of Citizens Advice.
Together, we are the Citizens Advice service, and we help people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.


Thanks to all our supporters.