Westminster Citizens Advice
About us
Westminster Citizens Advice provides a generalist advice service for those living or working in the City of Westminster.
We have two bureau, one in North Paddington and one in Pimlico. Both services offer telephone advice, drop-in and appointments and are accessible to disabled clients.
We also provide specialist advice on debt, welfare rights, immigration, 
licensing and racial harassment and discrimination matters.
Our service is staffed by approximately 50 volunteers and 25 staff, and managed by a Chief Executive and a Trustee Board.
Annual report (
0.92mb)
Get advice
The Citizens Advice service offers practical, up-to-date information and advice on a wide range of topics, including; debt, benefits, housing, legal, discrimination, employment, immigration, consumer and other problems.
Our advice is available to everyone regardless of race, gender, sexuality, age, nationality, disability or religion.
Volunteer
The majority of advisers are trained volunteers, helping the Citizens Advice service to resolve over 6 million new problems every year.
We couldn’t survive without our 21,000 fantastic volunteers, but we need around 5,000 more. We’re looking for all sorts of people with different backgrounds and skills to volunteer with us for a uniquely rewarding experience.
Support us
Because every Citizens Advice Bureau is an independent charity we rely on the support of people like you.
With a Citizens Advice Bureau in the community people always have somewhere to turn in times of crisis, but the unmet demand for our service is growing. Can you help us to help more people?
Citizens Advice service
There are 416 Citizens Advice Bureaux across England and Wales, all of which are members of Citizens Advice.
Together, we are the Citizens Advice service, and we help people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.
Our supporters
Charity registration number 1059419, VAT number 756 2356 18 Company limited by guarantee.
Registered number 3039752, England, Registered Office: 437 Harrow Road, London, W10 4RE