Survey

Tell us if you found what you needed today. Fill in this short survey and help us to improve our local Citizens Advice search.

Cheshire West - Chester Citizens Advice

Address

The Bluecoat

Upper Northgate Street

Chester

Cheshire

CH1 4EE

How to get support

Call us

0808 278 7806

Visit our website

https://www.citizensadvicecw.org.uk

Getting in touch by phone

Telephone access is available between 10am and 4pm. We sometimes have a voicemail facility or an open task list for clients who can't get through to a local adviser.

Phone times
Day Time
Monday 10am to 4pm
Tuesday 10am to 4pm
Wednesday 10am to 4pm
Thursday 10am to 4pm
Friday 10am to 4pm

Visiting us in person

Level of support at drop-ins varies based on volunteer availability, clients may be signposted to Adviceline or the email contact form at advicebyemail.org.uk

Check if you need to book an appointment

You can drop in to our office to speak to someone.

If you would like to pre-book an appointment, contact us to see if this is an option.

Office times
Day Time
Monday 10am to 2pm
Tuesday 10am to 2pm
Thursday 10am to 2pm

Accessibility

  • Wheelchair accessible
  • Wheelchair toilet

More information about our service

See https://www.citizensadvicecw.org.uk/in-person-support/ for a full list of drop-ins.

Our online contact form can be found at advicebyemail.org.uk

Our specialist services are limited to benefits and debt only.

If you can't get in touch with your nearest Citizens Advice

You might be able to talk to an adviser online or through our national phone service. Check other ways you can talk to an adviser.