Understanding money skills

This content applies to England and Wales. See content for Northern Ireland, Scotland.

For our national report Understanding money skills 4.86 MB  (2017), we surveyed over 1,000 face-to-face local Citizens Advice clients from across England and Wales on their baseline money skills. This research helps us understand the complex nature of our clients’ financial capability so we can provide more holistic, appropriate services that help people find a way forward.

Find out more about our approach to understanding what works.