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Citizens Advice responds to SSE's energy price hike

23 August 2012

Gillian Guy, Chief Executive at national charity Citizens Advice said:

“Further energy price rises will strike fear into the heart of many households. Citizens Advice wants to make sure people aren't forced to choose between heating or eating this winter.

“That's why Citizens Advice will be running Big Energy Saving Week in October to help people get prepared for winter. Anyone struggling to pay their bills now can get advice from their local CAB or by visiting

Big Energy Saving Week is 22-27 October. Our advisers will be out and about across the country giving practical advice and tips on how people can cut their fuel bills.

Notes to editors:

  1. The Citizens Advice service comprises a network of local bureaux, all of which are independent charities, the Citizens Advice consumer service and national charity Citizens Advice. Together we help people resolve their money, legal and other problems by providing information and advice and by influencing policymakers. For more see the Citizens Advice website.
  2. The advice provided by the Citizens Advice service is free, independent, confidential, and impartial, and available to everyone regardless of race, gender, disability, sexual orientation, religion, age or nationality.
  3. To find your local bureau in England and Wales, visit You can also get advice online at
  4. You can get consumer advice from the Citizens Advice consumer service on 03454 04 05 06 or 03454 04 05 05 for Welsh language speakers
  5. Citizens Advice Bureaux in England and Wales advised 2.3 million clients on 5.4 million problems from October 2013 to September 2014. For full 2013/2014  service statistics see our quarterly publication Advice trends
  6. Citizens Advice service staff are supported by more than 21,000 trained volunteers, working at over 3,000 service outlets across England and Wales.