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Over 50 MPs pledge their support for the future of the Citizens Advice service

11 November 2011

On Wednesday 9 November, more than 50 MPs pledged their support for the future funding of the Citizens Advice service at an event to re-launch the All Party Parliamentary Group on Citizens Advice. The Group's new Chair, Stephen Lloyd MP, hosted the event held at Parliament.

Citizens Advice Chair, John Gladwin, addressed attendees at the event and called on Parliamentarians attending to commit to the following pledge: "I will do all I can to ensure that the Citizens Advice service has the funding it needs to continue providing vital and high quality advice and advocacy in my local community and across the country."

Every year Citizens Advice Bureaux help over two million clients with over seven million problems, providing support to people who often have nowhere else to turn, from over 3500 community locations across the UK.

Funding cuts pose a significant threat to the Citizens Advice service and bureaux capacity to provide help to those who need it. This financial year Citizens Advice Bureaux in England and Wales have already seen a seven per cent drop in the total number of people they were able to help as a direct result of cuts to funding.

Stephen Lloyd MP said "We have to recognise that the very serious economic difficulties our country now faces pose a serious challenge to the Citizens Advice service. More people need advice than ever before and at the same time national Government and local authorities are having to make tough decisions about public spending that pose a real threat to the Citizens Advice service. I know we all can agree that a really strong Citizens Advice service is absolutely vital for all of our communities."

Parliamentarians from across the political spectrum work closely with the Citizens Advice service both in their local communities and at a national level.

Successive Prime Ministers have expressed their support for the Citizens Advice service. Just last week David Cameron said that the Citizens Advice service does a "fantastic job" and is the charity he works with most closely in his constituency.

Notes to editors:

  1. The Citizens Advice service comprises a network of local bureaux, all of which are independent charities, the Citizens Advice consumer service and national charity Citizens Advice. Together we help people resolve their money, legal and other problems by providing information and advice and by influencing policymakers. For more see the Citizens Advice website.
  2. The advice provided by the Citizens Advice service is free, independent, confidential, and impartial, and available to everyone regardless of race, gender, disability, sexual orientation, religion, age or nationality.
  3. To find your local bureau in England and Wales, visit You can also get advice online at
  4. You can get consumer advice from the Citizens Advice consumer service on 03454 04 05 06 or 03454 04 05 05 for Welsh language speakers
  5. Citizens Advice Bureaux in England and Wales advised 2.3 million clients on 5.4 million problems from October 2013 to September 2014. For full 2013/2014  service statistics see our quarterly publication Advice trends
  6. Citizens Advice service staff are supported by more than 21,000 trained volunteers, working at over 3,000 service outlets across England and Wales.