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About the Citizens Advice Witness Service

Giving evidence as a witness can be daunting and the court process can be complicated and difficult to understand. The Citizens Advice Witness Service provides free and independent support for both prosecution and defence witnesses in every criminal court in England and Wales.

Our trained volunteers provide practical information about the court process as well as emotional support to help witnesses feel more confident when giving evidence.

We can:

  • provide information about the court process

  • show witnesses the courtroom ahead of the trial

  • be there to talk to in confidence

  • accompany  witnesses when they give their evidence

  • be there to give support on the day of the trial; at verdict and sentencing

  • help prepare witnesses who need extra support, this can be at their home or another safe place

  • help claim expenses

  • work with with other agencies to make sure the right support is provided

  • refer witnesses to our partners, including local Citizens Advice after the trial for support with other issues

Find out about being a witness in a criminal court

For more information

If you have any questions about the Witness Service, email Witness Service team