Skip to navigation Skip to content Skip to footer

Citizens Advice Newcastle

Contact us

4th Floor City Library Charles Avison Building 33 New Bridge Street West


About our advice service

Our walk in advice sessions are open on a limited basis 10 - 12 Monday - Friday. Priority is given to those people who cannot access our advice by phone, e-mail or webchat
Citizens Advice Newcastle provides free, confidential, independent and impartial advice to people in the City.
Citizens Advice Newcastle is a local charity. We have been helping local people since 1939. Our advice is available by Freephone, e-mail, webchat and text messaging.

Our team of specially trained staff and volunteers offer advice on almost any issue - including money, debt, benefits, housing, immigration, employment, consumer issues, family problems, social care and health services.

If you can't contact your local Citizens Advice

You can check other ways you can talk to an adviser. 

Advice session times

Day Time Further information
Monday 10 - 12
Tuesday 10-12
Wednesday 10-12
Thursday 10-12
Friday 10-12
Saturday Closed
Sunday Closed

Telephone advice times

Day Time Further information
Monday 10.00 - 16.00
Tuesday 10.00 - 16.00
Wednesday 10.00 - 16.00
Thursday 10.00 - 16.00
Friday 10.00 - 16.00
Saturday Closed
Sunday Closed

Access details

  • Wheelchair accessible
  • Wheelchair toilet access
  • Internet advice access
  • Induction loop