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Consumer advice trends 2018/2019

Consumer Advice trends is aimed at national government departments, regional agencies, third sector organisations concerned with advice or social policy, and social policy researchers.

Consumer advice trends Q1 2018-19

April 2018

May 2018

June 2018

Q2 2018-19

July 2018

August 2018

September 2018

Q3 2018-19

October 2018

November 2018

December 2018

Q4 2018-19

January 2019

February 2019

March 2019

Consumer Advice Trends is a monthly interactive data tool which reports on the issues Citizens Advice Consumer Service have helped clients with over the last 24 months.


This includes:

  • timelines of issues.
  • reasons for enquiries.
  • payment methods.
  • maps by local authorities.