Know your rights in the energy market
Energy suppliers send a copy of 'Know your rights in a changing energy market' to all their customers once a year.
We also have a duty to publish this leaflet on our website.
Download the leaflets
- Know your rights in a changing energy market - English version [ 86 kb]
- Know your rights in a changing energy market - Welsh version [ 83 kb]
You can also get energy advice online from us.