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Assistant Trainer

Position: Assistant Trainer

Location: Reading

Closing date: 25 January 2019

Role details

Job title: Assistant Trainer

Location: Reading

Salary: £21,500 pro rata (depending on experience)

London allowance: No

Salary pro rata: Yes

Hours per week: 14

Type of contract: Permanent

An opportunity has arisen for an Assistant Trainer at Citizens Advice Reading. We are a large town centre advice service which sees in excess of 7000 clients per year. There are approximately 100 volunteers and 20 paid staff.

This role would be part of the Training Team and would be responsible for supporting the Training Manager with the in-house training and development of staff and volunteers. This includes delivering the Adviser training programme with training on soft skills and enquiry areas such as debt, benefits, housing and employment. You would also be required to carry out reviews and give feedback where necessary.

We are looking for somebody who has excellent communication skills, who is a strong team player and who has a good understanding of the Advice areas we cover.

Experience of delivering training and supporting staff is desirable but not essential, as is a Citizens Advice Adviser Certificate of Competence.

If you think this is you, we would love to hear from you.

Closing Date: Friday 25th January 2019

Interview Date: Wednesday 6th February 2019

For an application pack please contact our HR Manager at recruitment@citizensadvicereading.org

Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.