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Advice Session Supervisor/Adviser

Position: Advice Session Supervisor/Adviser

Location: London Borough of Sutton

Closing date: 18 August 2020

Role details

Salary: Up to £30,636 Subject to experience (plus 5% Employer Pension Contribution)

London allowance: No

Salary pro rata: No

Hours per week: 36

Type of contract: Permanent

Closing date for applications: 2020-08-18

Interview date: 2020-08-21

How to apply - via web page

Citizens Advice Sutton (CAS) is recruiting an Advice Session Supervisor / Adviser. The successful candidate(s) will support and supervise volunteers providing high quality advice on issues including welfare benefits, employment and housing and directly provide advice to clients.

CAS is a successful Local Citizens Advice. Our services are available from 9.00 am to 5.00 pm, Monday to Friday. We take over 16,000 ‘initial contacts’ a year through our telephone contact centre, information centre and online services. We support over 7500 individual clients each year. We hold the Advice Quality Standard in four advice areas and are a London Legal Support Trust Centre of Excellence.

Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.