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Our News Team is available 24 hours a day, providing the latest news and information for media professionals about our work.
- Too many energy firms struggling to deliver good customer service, says Citizens Advice
- Energy customers pay the price for the collapse of energy companies
- Citizens Advice responds to a new scheme to help people in debt
- Systematic scam continues: loyalty penalty deadline passes without enough action from regulators
- Citizens Advice responds to the government's announcement on the loyalty penalty
- View all
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