Contact our News Team

Please only contact us if you are a journalist.

Advice enquiries

We cannot give advice from these numbers. If you need advice, you can find advice online or contact your local Citizens Advice.

For all other enquiries (not advice), call 03000 231231

Media enquiries

Call 03000 231 080, or email press.office@citizensadvice.org.uk

For case study enquiries, please contact casestudies@citizensadvice.org.uk

Out of hours media enquiries

For out of hours media enquiries call: 0845 099 0107

Citizens Advice News Team 

Head of News, Public Affairs and Campaigns

Katie Martin
Head of News, Public Affairs and Campaigns
katie.martin
@citizensadvice.org.uk 

Senior press officers     

Melanie Karalis
Senior Press Officer 
melanie.karalis
@citizensadvice.org.uk

Hannah Mills
Senior Press Officer 
hannah.mills
@citizensadvice.org.uk

Press officers

Case studies officer

Citizens Advice Cymru

• Alun Thomas, Press and Public Affairs Officer - alun.thomas@citizensadvice.org.uk or call - 03000 231 383

Scotland and Northern Ireland

Citizens Advice Scotland and Citizens Advice Northern Ireland are separate organisations. For Scottish and Northern Irish media enquiries please contact:

• Tony Hutson, 0131 550 1010 or 07774 751655 - Citizens Advice Scotland
• Pól Callaghan (Head of Services) or Sarah McCully Russell (Regional Support Officer), 028 9023 1120 – The Northern Ireland Association of Citizens Advice Bureaux

Other useful contacts

• ISDN line
• If your query relates to advertising/marketing: email the Citizens Advice Communications Team
• For issues concerning Citizens Advice logos or images: email the Citizens Advice Brand Team