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Press releases

Our press releases highlight issues that are of concern for our clients and our network.

Energy autoswitcher customers not always getting the best deals

03 March 2020

Some energy autoswitching services are comparing fewer than 15 out of around 70 possible energy suppliers, despite claiming to cover most of the market. The result is some customers are paying £70 a year more than if they’d found a good deal and switched themselves.

Ending the benefits freeze won’t stop families facing the choice between heating and eating

10 February 2020

MPs are today (10/02/2020) set to end the benefits freeze by agreeing to increase income-related benefits by inflation. While a welcome move, new analysis by Citizens Advice shows that almost 4 in 10 households that seek debt advice and receive these frozen benefits would still not have enough money to cover their costs by 2024 - even if these rises were to continue in future years.