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Press releases

Our press releases highlight issues that are of concern for our clients and our network.

Citizens Advice responds to DWP’s new Universal Credit figures

15 September 2017

Citizens Advice has today reiterated its call for the roll-out of Universal Credit to be paused and problems with the benefits fixed as new figures from the Department for Work and Pensions (DWP) show 1 in 5 people applying for Universal Credit are waiting longer than six weeks for their first payment.

Citizens Advice responds to new Universal Credit figures

13 September 2017

As new figures released by the Department for Work and Pensions show over half of families on Universal Credit receive help with their housing costs, Citizens Advice says that problems with the new benefit - such as the long wait for payment - mean thousands could be at risk of falling behind on their rent.

Broadband set-up delays hit 1 in 3 moving house

31 August 2017

Over 1 in 3 people who move house experience an unexpected delay in getting their broadband working - with some facing a delay of more than 2 weeks, new research from Citizens Advice finds.