Skip to navigation Skip to content Skip to footer

British Gas announces 31 per cent profits rise

18 February 2016

Citizens Advice responds to news that profits at British Gas have risen by 31 per cent to £574m for the 12 months to 31 December, 2016.

Gillian Guy, Chief Executive of Citizens Advice, said:

“Energy prices don’t add up for customers.

“British Gas’ profit increase of 31 per cent in the last year dwarfs the small price cuts passed on to consumers.

“While it is good the ‘big six’ have cut gas bills in recent weeks, significant profits and tumbling wholesale costs show suppliers could be cutting bills further and faster.

“It’s crucial the CMA investigation into the energy market finds ways to improve competition.”


Notes to editors

  1. The Citizens Advice service comprises a network of local Citizens Advice, all of which are independent charities, the Citizens Advice consumer service and national charity Citizens Advice. Together we help people resolve their money, legal and other problems by providing information and advice and by influencing policymakers. For more see the Citizens Advice website.
  2. The advice provided by the Citizens Advice service is free, independent, confidential and impartial, and available to everyone regardless of race, gender, disability, sexual orientation, religion, age or nationality.
  3. To get advice online or find your local Citizens Advice in England and Wales, visit
  4. You can get consumer advice from the Citizens Advice consumer service on 03454 04 05 06 or 03454 04 05 05 for Welsh language speakers.
  5. Local Citizens Advice in England and Wales advised 2.5 million clients on 6.2 million problems in 2014/15. For full service statistics see our publication Advice trends.
  6. Citizens Advice service staff are supported by more than 21,000 trained volunteers, working at over 2,500 service outlets across England and Wales.