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Citizens Advice announces new Chair and Treasurer

22 October 2018

Warren Buckley was voted in as Chair of national Citizens Advice during the charity’s AGM on October 11. Mr Buckley, who has been deputy chair for 6 years and is the Global Head of Channel Optimisation and Contact Centres at HSBC, replaces Sir David Varney.

Lucinda Bell, a non-executive director at 3 FTSE 250 companies, was named as the charity’s new non-executive treasurer, replacing John Woodman.

Notes to editors

  1. The Citizens Advice service comprises a network of local Citizens Advice, all of which are independent charities, the Citizens Advice consumer service and national charity Citizens Advice. Together we help people resolve their money, legal and other problems by providing information and advice and by influencing policymakers. For more see the Citizens Advice website.
  2. The advice provided by the Citizens Advice service is free, independent, confidential and impartial, and available to everyone regardless of race, gender, disability, sexual orientation, religion, age or nationality.
  3. To get advice online or find your local Citizens Advice in England and Wales, visit
  4. You can get consumer advice from the Citizens Advice consumer service on 03454 04 05 06 or 03454 04 05 05 for Welsh language speakers.
  5. Local Citizens Advice in England and Wales advised 2.5 million clients on 6.2 million problems in 2014/15. For full service statistics see our publication Advice trends.
  6. Citizens Advice service staff are supported by more than 21,000 trained volunteers, working at over 2,500 service outlets across England and Wales.