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Citizens Advice responds to E.On’s price cut

16 January 2012

Gillian Guy, Chief Executive at national charity Citizens Advice said:

“E.On’s customers will be pleased to see that the company has cut its prices – making that five out of the six big energy companies to do so within a week. We hope it's not long before Scottish Power makes it a full house. When wholesale prices drop, so too should customer’s bills.”

Today is the start of Citizens Advice Big Energy Week campaign helping people save money on heating and powering their home. There are over 100 events across the country and information available from all Citizens Advice Bureaux. To get tips on cutting your fuel bill and find out what’s happening near you visit

Notes to editors:

  1. The Citizens Advice service comprises a network of local bureaux, all of which are independent charities, the Citizens Advice consumer service and national charity Citizens Advice. Together we help people resolve their money, legal and other problems by providing information and advice and by influencing policymakers. For more see the Citizens Advice website.
  2. The advice provided by the Citizens Advice service is free, independent, confidential, and impartial, and available to everyone regardless of race, gender, disability, sexual orientation, religion, age or nationality.
  3. To find your local bureau in England and Wales, visit You can also get advice online at
  4. You can get consumer advice from the Citizens Advice consumer service on 03454 04 05 06 or 03454 04 05 05 for Welsh language speakers
  5. Citizens Advice Bureaux in England and Wales advised 2.3 million clients on 5.4 million problems from October 2013 to September 2014. For full 2013/2014  service statistics see our quarterly publication Advice trends
  6. Citizens Advice service staff are supported by more than 21,000 trained volunteers, working at over 3,000 service outlets across England and Wales.