NAO report is more evidence of “major windfall” for energy networks, says Citizens Advice
Citizens Advice, in its role as the official consumer watchdog for energy, has responded to the National Audit Office (NAO) report that found that consumers had paid more than they should under the current price control for electricity network companies.
Dame Gillian Guy, Chief Executive of Citizens Advice, said:
“Today’s report is more evidence that energy networks have enjoyed a major windfall at the expense of consumers. Our research in 2017 showed how gas and electricity networks have been able to overcharge consumers by £7.5bn during the current price control. This cannot happen again.
“Ofgem has made good progress towards a tougher settlement next time around. The regulator must hold its nerve, resist the efforts of networks to water down its proposals and deliver a price control that works for consumers.”
Citizens Advice research (Missing Billions - July 2017) showed that energy network companies are overcharging consumers by £7.5bn during the current RIIO price controls.
Notes to editors
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