Ofgem must “hold its nerve” and deliver tougher price control, says Citizens Advice
Citizens Advice, in its role as the official consumer champion for energy, has responded to Ofgem’s announcement confirming its methodology for the next energy network price control.
Gillian Guy, Chief Executive of Citizens Advice, said:
“Energy networks have been able to overcharge customers by £7.5 billion under the current price control. This announcement takes us another step towards a settlement that prevents this from happening again.
“Ofgem has made significant progress so far, but the acid test will be the final outcome. The regulator will face intense industry pressure to water down these measures in the coming months. It must hold its nerve and deliver a price control which is good value for consumers.”
Citizens Advice research (Missing Billions - July 2017) showed that energy network companies are overcharging consumers by £7.5bn during the current RIIO price controls.
Notes to editors
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