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SSE announces cut to gas bills

28 January 2016

Citizens Advice has responded to news that SSE has announced a 5.3% cut to its standard gas tariff for residential customers.

Gillian Guy, Chief Executive of Citizens Advice, said:

“Energy customers have been missing out on the rewards of low wholesale costs.

“It’s encouraging that SSE has followed E.On and decided to cut its gas bills. Hopefully this will give some help to households at a time when many have struggled to heat their homes and keep the lights on.

“But there’s a long way to go before all customers feel the benefit of low wholesale costs. Rival suppliers have no excuse for dragging their heels and urgently need to cut their bills. There is also an opportunity to go further by offering a more generous reduction than the cuts to bills so far."

Notes to editors

  1. The Citizens Advice service comprises a network of local Citizens Advice, all of which are independent charities, the Citizens Advice consumer service and national charity Citizens Advice. Together we help people resolve their money, legal and other problems by providing information and advice and by influencing policymakers. For more see the Citizens Advice website.
  2. The advice provided by the Citizens Advice service is free, independent, confidential and impartial, and available to everyone regardless of race, gender, disability, sexual orientation, religion, age or nationality.
  3. To get advice online or find your local Citizens Advice in England and Wales, visit
  4. You can get consumer advice from the Citizens Advice consumer service on 03454 04 05 06 or 03454 04 05 05 for Welsh language speakers.
  5. Local Citizens Advice in England and Wales advised 2.5 million clients on 6.2 million problems in 2014/15. For full service statistics see our publication Advice trends.
  6. Citizens Advice service staff are supported by more than 21,000 trained volunteers, working at over 2,500 service outlets across England and Wales.