Who we are and what we do

Citizens Advice wins Charity of the Year 2015

In October 2015 Citizens Advice was named Charity of the Year in the Charity Times Awards

Our history

Our history and timeline: how we've been helping to solve problems since 1939.

One service strategy 2015 - 2020

Citizens Advice service strategy setting out our aspirations and strategic aims - summary and full document.

Equality and our service

• Citizens Advice service equality strategy
• Solutions for equality and growth
• Equality and Diversity Forum
• Equality Committee

Our Patron, trustees and directors

• Our Patron
• Our Trustees
• Our Executive Directors

Annual reports

• Citizens Advice annual report 2012/13 [ 290 kb]
• Citizens Advice annual report 2013/14 [ 440 kb]
• Citizens Advice annual report 2014/15 [ 0.52 mb]
• Citizens Advice annual report 2015/16 [ 440 kb]
• Citizens Advice Cymru annual review

Annual conference

Details about Citizens Advice annual conference.