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Peterborough Citizens Advice

Contact us

16-17 St Mark's Street
PETERBOROUGH
Cambridgeshire
PE1 2TU

http://www.citapeterborough.org.uk/

0344 499 4120

About our advice service

Our main office is located a short walking distance from the city centre and is accessible on the No: 1 & 2 bus routes, there is limited free parking outside the charity and additional metered parking in Church Walk, Lincoln Road or Park Road.

We operate a drop in system for "Initial Checks", there is no option to pre-book appointments (other than via Adviceline, or for vulnerable/disabled clients), and clients will be seen on the day, initially by an Information Assistant who will try to support the client through our self help options. If the case requires advice they will then be seen by an Adviser.

Advice session times

Day Time Further information
Monday 09.00 - 12.00 and 13.00 - 16.00
Tuesday 09.00 - 12.00 and 13.00 - 16.00
Wednesday 09.00 - 12.00 and 13.00 - 16.00
Thursday 09.00 - 12.00 and 13.00 - 16.00
Friday 09.00 - 12.00 and 13.00 - 16.00
Saturday Closed
Sunday Closed

Telephone advice times

Day Time Further information
Monday 10.00 - 12.00 and 13.00 - 16.00 This is part of Advice Line - at busy times your call may be diverted to a national call centre.
Tuesday 10.00 - 12.00 and 13.00 - 16.00 This is part of Advice Line - at busy times your call may be diverted to a national call centre.
Wednesday 10.00 - 12.00 and 13.00 - 16.00 This is part of Advice Line - at busy times your call may be diverted to a national call centre.
Thursday 10.00 - 12.00 and 13.00 - 16.00 This is part of Advice Line - at busy times your call may be diverted to a national call centre.
Friday 10.00 - 12.00 and 13.00 - 16.00 This is part of Advice Line - at busy times your call may be diverted to a national call centre.

Access details

  • Wheelchair accessible
  • Wheelchair toilet access
  • Internet advice access
  • Induction loop